
An XTRM Partner Success Story
Happier Customers
Serving more than 100 companies & 50,000 channel partners
Grow Revenue
500% YoY growth in partner payments
Lower Expenses
Reduced admin hours
We love the integration. It simplifies the process for our clients, improves the user experience for their partners and, nearly as importantly, lowers operating costs.
Kenneth Fox
CEO, Channel Mechanics
500% YoY partner payments growth
Industries: SaaS, Software, Channel Marketing
Founded: 2011
Company Size: 11 - 50 employees
Highlights
- Serving more than 100 corporate customers & 50,000 channel partners
- Improved end-user experience
- Enhanced client retention
- Lower operational costs
- Enabled MDF payments, a new widely adopted service
Background
Channel Mechanics is an Enterprise Software as a Service (SaaS) provider that has developed a suite of Channel Incentive Program Management (CIPM) Solutions to help vendors manage and maximize sales through their channel.
The Challenge
As a leading SaaS channel automation solution provider, Channel Mechanics wanted to offer an improved payment experience for its CIPM platform and client portfolio featuring:
- A white labeled experience within Channel Mechanics platform to manage
- Funding from Client source
- Paying out to Partner Companies and Partners' Reps
- Taking advantage of revenue opportunity with the ability to process customers Rebates, Incentives and MDF program payments from within Channel Mechanics
- Global capabilities
- Instant payments through multi-currency, digital wallet architecture so recipients are happier
- Tax management for recipients receiving their channel incentive payments
- Regulatory compliance
- Simple onboarding process and frictionless payments
Solution
Channel Mechanics integrated XTRM's Intelligent Payments Platform, Wallet and APIs to offer their customers and advocates a branded payment experience within their platform
- Channel Mechanics branded experience powers both sending and receiving payments globally.
- Customers can now send payments to their channel partners simply by loading their wallet and paying out to partners, instantly.
- Partners can access their funds in the Channel Mechanics branded wallet and withdraw money in their chosen method: Bank Transfer, Prepaid Visa, Gift Card, or check.
- The white-labelled wallet also allows Channel Mechanics customers control and the ability to handle all payments to their partners from a centralized point.
- Partners can convert funds into their local currencies' all within the XTRM white-labeled Channel Mechanics platform and transfer globally.
Result
Channel Mechanics are now seamlessly using the XTRM payments functionality across a number of global customers to make payments to thousands of partners worldwide.
- More than 50 business customers use the Channel Mechanics payment functionality powered by XTRM to pay 50,000+ Partners annually.
- Over the past 12 months Channel Mechanics has seen more than a 500% increase in partner payments pass through its platform due in no small part to the simplified payment platform.